Effective date: October 30, 2026. This is a working draft for review.
Who we are
This website is operated by RM Van Rental LLC, doing business as Mr Fleet Rental, and also under the names RM Van Rental, RM Van Rentals, MR Fleet, MR Fleet Rental and MR Fleet Rentals (“we”, “us”), 26632 Towne Centre Drive, Suite 300, Foothill Ranch, CA 92610. You can reach us at support@mrfleetrental.com or (949) 441-0730.
Information we collect
- Contact details you give us by phone, email or in person, such as your name, company, address, email and phone number.
- Account details when we set up your customer account, including your login email.
- Documents you or we place in your account, such as agreements, certificates of insurance, signed forms and payment authorizations.
- Billing records, such as vehicle numbers, rental dates, invoices and payment status.
- Technical information such as your IP address, browser type and the pages you visit, collected through cookies and server logs.
How we use your information
We use your information to provide rentals and fleet services, set up and manage your account, prepare agreements and invoices, collect payment, schedule maintenance, respond to your questions, keep the website secure, and meet our legal and tax obligations.
Who we share it with
We do not sell your personal information, and we do not share it for advertising across other websites. We share information only with service providers who help us run the business, such as our website host, email, calendar and document-signing tools, banks and accountants, and as required by law or to protect our rights. These providers may only use it to perform services for us.
Cookies
We use cookies that are needed to run the site and keep you signed in, and we may use others if you consent. See our Cookie Policy for details and how to change your choices.
How we protect your information
Customer accounts require a password, and our administrators use additional sign-in protection. Documents are kept in a private area that is only available to you and our authorized staff, and the site uses an encrypted (HTTPS) connection. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.
How long we keep it
We keep information for as long as we have a business relationship with you and as long afterwards as needed for tax, accounting, insurance and legal reasons.
Your California privacy rights
If you live in California, you may ask us to tell you what personal information we hold about you, to correct it, or to delete it, subject to legal exceptions. You may also opt out of the sale or sharing of personal information (we do not do either), and we will not treat you differently for using these rights. To make a request, email support@mrfleetrental.com. We may need to confirm your identity first.
Children
Our services are for businesses. We do not knowingly collect information from anyone under 18.
Changes to this statement
We may update this statement. The effective date at the top shows when it last changed.
Contact us
Questions about privacy? Email support@mrfleetrental.com or write to RM Van Rental LLC, 26632 Towne Centre Drive, Suite 300, Foothill Ranch, CA 92610.